Product recalls, e.g. in case of contamination or safety defects, not only cause economic losses, but also unsettle customers and damage your company’s reputation. 

With InCyTect’s professional crisis management, we provide you with comprehensive support in such an event. In addition to the preparation of a recall and action plan, we take care of creating an appropriate briefing for dealing with your employees as well as the final public relations. 

In the case of intentional contamination or manipulation with subsequent product extortion, InCyTect GmbH additionally offers you, among other things, a risk and vulnerability analysis which  establishes an appropriate crisis management plan, conducts negotiations with the perpetrators and supports you to develop a PR strategy.